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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Trends and Traditions Boutique

November 8, 2025

5  out of  5
rating by Trends and Traditions Boutique
"Every one in this organization gives great customer service. Especially Gayle."
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Rusty Ogden

November 8, 2025

5  out of  5
rating by Rusty Ogden
"We began our policies with Tony Jones approximately seven years ago. During this time, the office personnel—Gail and Michael—have consistently demonstrated the highest level of professionalism. They are always eager to assist and make every interaction a positive experience. Tony has periodically suggested policy updates to ensure we have the best coverage, and overall communication has been excellent. Great job to the entire team!"
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Kathryn Gainey

November 8, 2025

5  out of  5
rating by Kathryn Gainey
"Excellent service. Gail is great."
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Bella Gregston

November 8, 2025

5  out of  5
rating by Bella Gregston
"AMAZING customer service!!!!"
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Christa allen

November 8, 2025

5  out of  5
rating by Christa allen
"Great team! We enjoyed working with Gail. Very responsive and answered all of our questions. Wholeheartedly recommend."
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Teresa Hudson

November 7, 2025

5  out of  5
rating by Teresa Hudson
"Excellent customer service!"
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Teri James

November 7, 2025

5  out of  5
rating by Teri James
"Gail is absolutely amaZing! So informative and helpful. What a great agency!"
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Danny Gregston

November 7, 2025

5  out of  5
rating by Danny Gregston
"Great firm. Personable staff. Very knowledgeable"
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Asher St. Clair Foster

November 7, 2025

5  out of  5
rating by Asher St. Clair Foster
"I loved working with them, they had great customer service. Especially with the help of Gail."
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Brandon Mahoney

November 6, 2025

5  out of  5
rating by Brandon Mahoney
"I’ve been with Tony Jones for a couple of years now, and I can honestly say they’re the best in the business. Tony and his staff are always friendly, professional, and quick to help with anything I need — whether it’s a policy question, claim, or just reviewing my coverage. They go above and beyond to make sure I’m taken care of and truly treat me like family. It’s rare to find that kind of personal service these days. Highly recommend Tony Jones and his amazing team to anyone looking for reliable, honest insurance support!"
We responded:
"Brandon thanks so much for the review. Hope all is well. Say hello to Mike and Margaret for Kelly and I. Miss seeing the old Bridlewood crowd. "
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Darrell Testerman

September 30, 2025

5  out of  5
rating by Darrell Testerman
"Tony has always been a reliable agent who makes insurance simple and stress-free. His staff is top-notch—Gail especially went out of her way to help me recently. Best customer service I’ve had with insurance!"
We responded:
"Darrell thanks so much for the review we really appreciate it."
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Franklin Sikich

September 13, 2025

5  out of  5
rating by Franklin Sikich
"I have got you covered - certainly applies to Tony - never missed an opportunity to make sure I had a roof over my head so I would be covered - thanks Tony"
We responded:
"I really appreciate it Frank. It's long term customers like you that have made State Farm what it is. "
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Dimitri Wagner

September 3, 2025

5  out of  5
rating by Dimitri Wagner
"Catherine has always been prompt to respond to my insurance questions and pleasant to speak with!"
We responded:
"Thanks Dimitri, we appreciate your business."
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Daniel Min

August 18, 2025

5  out of  5
rating by Daniel Min
"Tony Jones State Farm and team have been an awesome local agent for my family. The team is always looking out for any discounts or policy changes that make sense for our household!"
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Ron Martin

July 17, 2025

5  out of  5
rating by Ron Martin
"Great service at Tony Jones State Farm Insurance office in Flower Mound, TX. I always get answers to my questions. They inform me of any policy changes and why. I never received this good of service from my previous insurance company. I am extremely pleased that I have moved over to Tony Jones and State Farm Insurance."
We responded:
"Ron, I really appreciate your business and thanks so much for the review. Mike and Anessa are in Ruidoso this week with the baby. Hopefully they can stay dry, there has been lots of rain there."
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Cathy zervas wagner

July 3, 2025

5  out of  5
rating by Cathy zervas wagner
"Tony is an amazing agent who really goes the extra mile for his clients. I have been with him for more than 10 years for auto and home. His staff always show kindness and eagerness to help me which speaks volumes. Best customer service I have ever received from an insurance company."
We responded:
"Thanks Cathy, I really appreciate it very much. Hope all is well for you in Longview!"
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amy krause

June 22, 2025

5  out of  5
rating by amy krause
"Tony and Mike are the best. They are extremely knowledgeable, helpful, friendly and provide the best service and rates. Highly recommend!"
We responded:
"Thanks Amy we really appreciate it."
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Traci Gregston

June 20, 2025

5  out of  5
rating by Traci Gregston
"Recently changed from AllState to State Farm for lower rates and better coverage. Great customer service and professional courtesy. I highly recommend Tony Jones State Farm, I've known Tony since grade school and his team member Gail for 64 years."
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Samuel Gile

June 20, 2025

5  out of  5
rating by Samuel Gile
"I switched from my previous Insurance Company to this group. They are nothing less than great! Extremely helpful and responsive."
We responded:
"Mike and I really appreciate it Sam, have a great weekend."
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Ash

June 20, 2025

5  out of  5
rating by Ash
"Love this state farm makes all my needs easy and the staff is very friendly always ready to answer with a solution."
We responded:
"Ash, the team really appreciates your review. The next time we get together I'll buy the cookies and milk!!"
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Flor Gonzalez

June 12, 2025

5  out of  5
rating by Flor Gonzalez
"Gail is wonderful, every time I had questions, she helps, I’m very pleased with their service !"
We responded:
"Flor, thank you so much for the review. Gail and I appreciate you very much."
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Trey Stolte

June 11, 2025

5  out of  5
rating by Trey Stolte
"Tony's team has been great to work with and easy to get hold of. They made switching my auto and home insurance an easy process."
We responded:
"Trey, thanks so much for the review and being a customer of our agency, we appreciate it very much"
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J Rize

June 10, 2025

5  out of  5
rating by J Rize
"Always attentive and working in your best interest. Enjoy their company"
We responded:
"Johnny, thanks so much for the kind words. We really appreciate your business."
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Lee Johnson

June 10, 2025

5  out of  5
rating by Lee Johnson
"Great experience with this insurance team! Tony Jones runs a solid group. He and Mike are always super helpful and easy to work with. They’re quick to respond, answer all my questions, and really look out for me. Highly recommend!"
We responded:
"Lee thanks for the review. Mike and I appreciate your business very much."
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Carla Hysell

April 16, 2025

5  out of  5
rating by Carla Hysell
"Tony has been our insurance agent for >30 years. I like that they recognize my name when I call and are very willing to answer my questions and help with any concerns. Thankfully we don't frequently need insurance assistance, but when we do, they are quick to help."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Tell Joe I said hello."