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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Thomas Farmer

Thomas Farmer

April 14, 2026

5  out of  5
rating by Thomas Farmer
"I knew next to nothing about insurance before coming in, but Tony and the Jones sons made sure I was comfortable and supported the whole way through. Feels like I'm an insurance expert now! It's such an intimate, family-run dynamic in the office that you can really tell they care about each other and they extend that same warmth to their customers and clients."
We responded:
"Thanks Thomas, we really appreciate the review. "
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Adam Ragar

April 10, 2026

5  out of  5
rating by Adam Ragar
"Mike Jones helped me find the home owners and auto policies that best fit my family’s needs at a competitive price. Great coverage and even better overall experience."
We responded:
"Thanks Adam for the review. Hope your mom is doing well and tell her I said hello."
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Kevin Terrell

April 6, 2026

5  out of  5
rating by Kevin Terrell
"Gail Randle was excellent to work with. I highly recommend her as your agent of choice. Very professional & knowledgeable!"
We responded:
"Kevin thanks for the review. Gail and I appreciate it very much."
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Joe St. Angelo

March 4, 2026

5  out of  5
rating by Joe St. Angelo
"I've been working with Tony and his team for near on 10-years with Auto, Renter, Home, and Jewelry coverage, and they've always been so helpful and kind whenever we've had to rely on them. I know that if anything happens, we've got a great team at our disposal to help us through the insurance process and making sure that we're taken care of. They're easy to reach and quick to respond, and the rates are reasonable and affordable. You really can't go wrong with Tony and team."
We responded:
"Joe, thanks for the review. Gail and I appreciate it very much."
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maureen sullivan

February 19, 2026

5  out of  5
rating by maureen sullivan
"Very quick response, half of what I was paying. Catherine Wagner was awesome helped me with the best quote and info on my vehicle. I'd definitely recommend. Thank you!"
We responded:
"Maureen, Catherine and I appreciate you taking the. time to write a review. It means a lot to us. We are thrilled to have you as part of our State Farm family. "
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Aaron Bigbie

February 17, 2026

5  out of  5
rating by Aaron Bigbie
"The staff here were incredibly helpful and I left knowing I was in good hands"
We responded:
"Aaron, thanks for the review we really appreciate it."
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Brandon Cross

February 6, 2026

5  out of  5
rating by Brandon Cross
"Quality people and quality service. They went above and beyond to make sure I was taken care of."
We responded:
"Thanks Brandon Cross, the Jones' boys appreciate you!"
Profile photo of Carol Giddens

Carol Giddens

February 6, 2026

5  out of  5
rating by Carol Giddens
"Had planned to change carriers but Catherine went through my policy and pointed out all the benefits of staying with State Farm. I was told the quote I received was exact same coverage as State Farm which turned out not to be the case. Thanks, Catherine for ensuring I get the best coverage."
We responded:
"Carol, thanks you so much for the review. I am so thankful you reached out to Catherine and decided to stay with our agency. Catherine really does care about our customers and we are thankful to have her."
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Justin Vent

January 28, 2026

5  out of  5
rating by Justin Vent
"The team at Tony Jones SF is amazing and reliable, one of the only places open yesterday during the big winter storm. Cal was super helpful, and the entire staff was trust worthy and very easy to work with!"
We responded:
"Thanks Justin. Cal and I really appreciate it."
Profile photo of David Meyer

David Meyer

December 9, 2025

5  out of  5
rating by David Meyer
"Tony Jones is a fantastic insurance company with a wonderful staff. Gail was phenomenal by answering all my questions and reviewing my policy and insuring all of my insurance needs were met. Gail is so very impressive with her tremendous knowledge and service she provides."
We responded:
"David, thanks for the review. Gail and I appreciate it very much."
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Sharon Revisore

December 9, 2025

5  out of  5
rating by Sharon Revisore
"I have had the pleasure of working with Gail Randle in Tony’s office. She is always very friendly and provides great customer service. I know I can count on Gail whenever I have questions or need information."
We responded:
"Sharon, thanks for the review. Gail and I appreciate it very much."
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Dyann B

December 9, 2025

5  out of  5
rating by Dyann B
"Great service! 🙌"
We responded:
"Dyann thanks for the review. Those Odessa girls are the best."
Profile photo of Brad Franchione

Brad Franchione

December 9, 2025

5  out of  5
rating by Brad Franchione
"Ask for Gail, She was great to speak with guided me thru the process. She is great."
We responded:
"Brad, thanks for the review and mentioning Gail. We really appreciate your business."
Profile photo of Drew Hardgrave

Drew Hardgrave

December 4, 2025

5  out of  5
rating by Drew Hardgrave
"As a first time home buyer, the team at Tony Jones SF could not have made the process any simpler or easier. The professionalism, courtesy, and friendliness throughout the whole process was absolutely outstanding. Mike has helped me with car, motorcycle, and now homeowners and I couldn’t think of using any other provider. Having the full confidence that you are being taken care of is rare, but it’s a familiar feeling working with the team at Tony Jones SF. Thank you TJ team!"
We responded:
"Drew, thanks for the review. Mike and I really appreciate it. Its great customers like you that make this job worth coming to work everyday!"
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Samantha Stidd

November 17, 2025

5  out of  5
rating by Samantha Stidd
"My family has been with Tony Jones for over a decade now. They always try their hardest to provide the best service possible. You can tell they care about you not only as a customer, but as a person."
We responded:
"Samantha, thanks so much for the awesome review. We have fond memories of working with your family. You guys are the kind of customers that make this job worth it!"
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Trends and Traditions Boutique

November 8, 2025

5  out of  5
rating by Trends and Traditions Boutique
"Every one in this organization gives great customer service. Especially Gayle."
We responded:
"Thanks so much for the review, we appreciate it very much."
Profile photo of Rusty Ogden

Rusty Ogden

November 8, 2025

5  out of  5
rating by Rusty Ogden
"We began our policies with Tony Jones approximately seven years ago. During this time, the office personnel—Gail and Michael—have consistently demonstrated the highest level of professionalism. They are always eager to assist and make every interaction a positive experience. Tony has periodically suggested policy updates to ensure we have the best coverage, and overall communication has been excellent. Great job to the entire team!"
We responded:
"Rusty, I really appreciate the nice review, and mentioning Mike and Gail. Look forward to seeing you next summer in Ruidoso!"
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Kathryn Gainey

November 8, 2025

5  out of  5
rating by Kathryn Gainey
"Excellent service. Gail is great."
We responded:
"Kathryn thanks for the review and mentioning Gail, we really appreciate it."
Profile photo of Bella Gregston

Bella Gregston

November 8, 2025

5  out of  5
rating by Bella Gregston
"AMAZING customer service!!!!"
We responded:
"Bella, thanks so much for the review it was kind of you."
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Christa allen

November 8, 2025

5  out of  5
rating by Christa allen
"Great team! We enjoyed working with Gail. Very responsive and answered all of our questions. Wholeheartedly recommend."
We responded:
"Christa, thanks for taking the time to write the review. Gail and I really appreciate it."
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Teresa Hudson

November 7, 2025

5  out of  5
rating by Teresa Hudson
"Excellent customer service!"
We responded:
"Teresa thank you so much for the review we really appreciate it."
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Teri James

November 7, 2025

5  out of  5
rating by Teri James
"Gail is absolutely amaZing! So informative and helpful. What a great agency!"
We responded:
"Teri, Gail is amazing thanks for taking the time and letting me know!"
Profile photo of Danny Gregston

Danny Gregston

November 7, 2025

5  out of  5
rating by Danny Gregston
"Great firm. Personable staff. Very knowledgeable"
We responded:
"Danny hope you are doing well, thanks for taking the time to do the review. Gail and I really appreciate it. "
Profile photo of Asher St. Clair Foster

Asher St. Clair Foster

November 7, 2025

5  out of  5
rating by Asher St. Clair Foster
"I loved working with them, they had great customer service. Especially with the help of Gail."
We responded:
"Asher we appreciate the review very much."
Profile photo of Brandon Mahoney

Brandon Mahoney

November 6, 2025

5  out of  5
rating by Brandon Mahoney
"I’ve been with Tony Jones for a couple of years now, and I can honestly say they’re the best in the business. Tony and his staff are always friendly, professional, and quick to help with anything I need — whether it’s a policy question, claim, or just reviewing my coverage. They go above and beyond to make sure I’m taken care of and truly treat me like family. It’s rare to find that kind of personal service these days. Highly recommend Tony Jones and his amazing team to anyone looking for reliable, honest insurance support!"
We responded:
"Brandon thanks so much for the review. Hope all is well. Say hello to Mike and Margaret for Kelly and I. Miss seeing the old Bridlewood crowd. "