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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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maureen sullivan

February 19, 2026

5  out of  5
rating by maureen sullivan
"Very quick response, half of what I was paying. Catherine Wagner was awesome helped me with the best quote and info on my vehicle. I'd definitely recommend. Thank you!"
We responded:
"Maureen, Catherine and I appreciate you taking the. time to write a review. It means a lot to us. We are thrilled to have you as part of our State Farm family. "
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Aaron Bigbie

February 17, 2026

5  out of  5
rating by Aaron Bigbie
"The staff here were incredibly helpful and I left knowing I was in good hands"
We responded:
"Aaron, thanks for the review we really appreciate it."
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Brandon Cross

February 6, 2026

5  out of  5
rating by Brandon Cross
"Quality people and quality service. They went above and beyond to make sure I was taken care of."
We responded:
"Thanks Brandon Cross, the Jones' boys appreciate you!"
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Carol Giddens

February 6, 2026

5  out of  5
rating by Carol Giddens
"Had planned to change carriers but Catherine went through my policy and pointed out all the benefits of staying with State Farm. I was told the quote I received was exact same coverage as State Farm which turned out not to be the case. Thanks, Catherine for ensuring I get the best coverage."
We responded:
"Carol, thanks you so much for the review. I am so thankful you reached out to Catherine and decided to stay with our agency. Catherine really does care about our customers and we are thankful to have her."
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Justin Vent

January 28, 2026

5  out of  5
rating by Justin Vent
"The team at Tony Jones SF is amazing and reliable, one of the only places open yesterday during the big winter storm. Cal was super helpful, and the entire staff was trust worthy and very easy to work with!"
We responded:
"Thanks Justin. Cal and I really appreciate it."
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Sharon Revisore

December 9, 2025

5  out of  5
rating by Sharon Revisore
"I have had the pleasure of working with Gail Randle in Tony’s office. She is always very friendly and provides great customer service. I know I can count on Gail whenever I have questions or need information."
We responded:
"Sharon, thanks for the review. Gail and I appreciate it very much."
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Dyann B

December 9, 2025

5  out of  5
rating by Dyann B
"Great service! 🙌"
We responded:
"Dyann thanks for the review. Those Odessa girls are the best."
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Brad Franchione

December 9, 2025

5  out of  5
rating by Brad Franchione
"Ask for Gail, She was great to speak with guided me thru the process. She is great."
We responded:
"Brad, thanks for the review and mentioning Gail. We really appreciate your business."
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Drew Hardgrave

December 4, 2025

5  out of  5
rating by Drew Hardgrave
"As a first time home buyer, the team at Tony Jones SF could not have made the process any simpler or easier. The professionalism, courtesy, and friendliness throughout the whole process was absolutely outstanding. Mike has helped me with car, motorcycle, and now homeowners and I couldn’t think of using any other provider. Having the full confidence that you are being taken care of is rare, but it’s a familiar feeling working with the team at Tony Jones SF. Thank you TJ team!"
We responded:
"Drew, thanks for the review. Mike and I really appreciate it. Its great customers like you that make this job worth coming to work everyday!"
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Trends and Traditions Boutique

November 8, 2025

5  out of  5
rating by Trends and Traditions Boutique
"Every one in this organization gives great customer service. Especially Gayle."
We responded:
"Thanks so much for the review, we appreciate it very much."
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Rusty Ogden

November 8, 2025

5  out of  5
rating by Rusty Ogden
"We began our policies with Tony Jones approximately seven years ago. During this time, the office personnel—Gail and Michael—have consistently demonstrated the highest level of professionalism. They are always eager to assist and make every interaction a positive experience. Tony has periodically suggested policy updates to ensure we have the best coverage, and overall communication has been excellent. Great job to the entire team!"
We responded:
"Rusty, I really appreciate the nice review, and mentioning Mike and Gail. Look forward to seeing you next summer in Ruidoso!"
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Kathryn Gainey

November 8, 2025

5  out of  5
rating by Kathryn Gainey
"Excellent service. Gail is great."
We responded:
"Kathryn thanks for the review and mentioning Gail, we really appreciate it."
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Bella Gregston

November 8, 2025

5  out of  5
rating by Bella Gregston
"AMAZING customer service!!!!"
We responded:
"Bella, thanks so much for the review it was kind of you."
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Christa allen

November 8, 2025

5  out of  5
rating by Christa allen
"Great team! We enjoyed working with Gail. Very responsive and answered all of our questions. Wholeheartedly recommend."
We responded:
"Christa, thanks for taking the time to write the review. Gail and I really appreciate it."
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Danny Gregston

November 7, 2025

5  out of  5
rating by Danny Gregston
"Great firm. Personable staff. Very knowledgeable"
We responded:
"Danny hope you are doing well, thanks for taking the time to do the review. Gail and I really appreciate it. "
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Asher St. Clair Foster

November 7, 2025

5  out of  5
rating by Asher St. Clair Foster
"I loved working with them, they had great customer service. Especially with the help of Gail."
We responded:
"Asher we appreciate the review very much."
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Darrell Testerman

September 30, 2025

5  out of  5
rating by Darrell Testerman
"Tony has always been a reliable agent who makes insurance simple and stress-free. His staff is top-notch—Gail especially went out of her way to help me recently. Best customer service I’ve had with insurance!"
We responded:
"Darrell thanks so much for the review we really appreciate it."
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Franklin Sikich

September 13, 2025

5  out of  5
rating by Franklin Sikich
"I have got you covered - certainly applies to Tony - never missed an opportunity to make sure I had a roof over my head so I would be covered - thanks Tony"
We responded:
"I really appreciate it Frank. It's long term customers like you that have made State Farm what it is. "
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Daniel Min

August 18, 2025

5  out of  5
rating by Daniel Min
"Tony Jones State Farm and team have been an awesome local agent for my family. The team is always looking out for any discounts or policy changes that make sense for our household!"
We responded:
"Daniel thanks for taking the time to write the review, the team appreciates great customers like you."
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Ron Martin

July 17, 2025

5  out of  5
rating by Ron Martin
"Great service at Tony Jones State Farm Insurance office in Flower Mound, TX. I always get answers to my questions. They inform me of any policy changes and why. I never received this good of service from my previous insurance company. I am extremely pleased that I have moved over to Tony Jones and State Farm Insurance."
We responded:
"Ron, I really appreciate your business and thanks so much for the review. Mike and Anessa are in Ruidoso this week with the baby. Hopefully they can stay dry, there has been lots of rain there."
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Cathy zervas wagner

July 3, 2025

5  out of  5
rating by Cathy zervas wagner
"Tony is an amazing agent who really goes the extra mile for his clients. I have been with him for more than 10 years for auto and home. His staff always show kindness and eagerness to help me which speaks volumes. Best customer service I have ever received from an insurance company."
We responded:
"Thanks Cathy, I really appreciate it very much. Hope all is well for you in Longview!"
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Traci Gregston

June 20, 2025

5  out of  5
rating by Traci Gregston
"Recently changed from AllState to State Farm for lower rates and better coverage. Great customer service and professional courtesy. I highly recommend Tony Jones State Farm, I've known Tony since grade school and his team member Gail for 64 years."
We responded:
"Traci thanks for the review and your business Gail and I appreciate it very much."
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Samuel Gile

June 20, 2025

5  out of  5
rating by Samuel Gile
"I switched from my previous Insurance Company to this group. They are nothing less than great! Extremely helpful and responsive."
We responded:
"Mike and I really appreciate it Sam, have a great weekend."
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Ash

June 20, 2025

5  out of  5
rating by Ash
"Love this state farm makes all my needs easy and the staff is very friendly always ready to answer with a solution."
We responded:
"Ash, the team really appreciates your review. The next time we get together I'll buy the cookies and milk!!"
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Trey Stolte

June 11, 2025

5  out of  5
rating by Trey Stolte
"Tony's team has been great to work with and easy to get hold of. They made switching my auto and home insurance an easy process."
We responded:
"Trey, thanks so much for the review and being a customer of our agency, we appreciate it very much"